Frequently Asked Questions
Everything you need to know about your EMPIRE shopping experience.
How long does shipping take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your dimensions to our chart for the perfect fit.
What payment methods do you accept?
EMPIRE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.
Can I change or cancel my order?
Orders are processed quickly, but if you contact our support team within 1 hour of purchase, we will do our best to accommodate changes or cancellations.